Privacy Policy

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This Privacy Policy describes how Expellingclear, operating at expellingclear.world and located at Purilas 10, 40100 Jyväskylä, Finland, collects, uses, stores, and protects personal data when you visit our website, enroll in our office wellness programs, or communicate with us. We are committed to handling your information responsibly and in compliance with the General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation.

1. Data Controller

The data controller responsible for your personal data is Expellingclear. For any privacy-related inquiries, you may contact us at Purilas 10, 40100 Jyväskylä, Finland, by phone at +358408474770, or via the contact form on our website. Our designated contact for data protection matters can be reached through the same channels.

2. Scope of This Policy

This Privacy Policy applies to all personal data processed in connection with our wellness programs for office workers, including the Desk Reset Starter, Posture and Movement Desk Guide, and Full Office Vitality Package. It covers data collected through expellingclear.world, email correspondence, phone communications, in-person sessions at our Jyväskylä location, and virtual program delivery platforms.

3. Personal Data We Collect

3.1 Information You Provide

When you contact us, enroll in a program, or request information, we may collect the following categories of personal data:

• Full name and job title
• Email address and telephone number
• Company or organization name and department
• Messages and inquiries submitted through our contact form
• Workspace details relevant to program customization, such as desk setup descriptions
• Payment and billing information when purchasing wellness programs
• Consent records for data processing and marketing communications

3.2 Information Collected Automatically

When you visit expellingclear.world, we may automatically collect certain technical data through cookies and similar technologies, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms used to find our site
• Device type and screen resolution

For detailed information about cookies, please refer to our Cookies Policy.

3.3 Information from Third Parties

In limited circumstances, we may receive personal data from your employer or organization when they enroll your team in a Expellingclear wellness program. In such cases, we process data only as instructed by the enrolling organization and in accordance with applicable agreements.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under the GDPR:

• Contractual necessity: Processing required to deliver wellness programs you have purchased or requested, including enrollment, program access, and customer support.
• Consent: Processing based on your explicit consent, such as when you agree to receive marketing communications or accept non-essential cookies.
• Legitimate interests: Processing necessary for our legitimate business interests, including website security, fraud prevention, service improvement, and internal analytics, provided these interests do not override your rights.
• Legal obligation: Processing required to comply with applicable laws, including tax and accounting regulations in Finland.

5. How We Use Your Data

Expellingclear uses personal data for the following purposes related to our office wellness products and services:

• Processing enrollments and managing your participation in wellness programs
• Delivering program materials, live sessions, and progress tracking tools
• Responding to inquiries submitted through our contact form or other channels
• Customizing program content based on your workspace and team requirements
• Processing payments and issuing invoices for purchased programs
• Sending service-related communications, including program updates and scheduling information
• Improving our website, programs, and customer experience through aggregated analytics
• Complying with legal obligations and protecting our legal rights

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with the following categories of recipients when necessary:

• Payment processors to facilitate secure transactions for wellness program purchases
• Cloud hosting providers that store our website and program delivery platforms
• Email service providers used to send program materials and communications
• Professional advisors, including accountants and legal counsel, bound by confidentiality obligations
• Public authorities when required by law, court order, or regulatory request

All third-party service providers are contractually required to process personal data only on our instructions and implement appropriate security measures.

7. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with an adequacy decision.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions: retained for up to 24 months after last communication
• Program enrollment records: retained for the duration of the program plus 36 months for support and quality assurance
• Payment and billing records: retained for 7 years as required by Finnish accounting legislation
• Marketing consent records: retained until consent is withdrawn plus 12 months
• Website analytics data: retained in aggregated form for up to 26 months

After the retention period expires, personal data is securely deleted or anonymized.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data when no longer necessary or when you withdraw consent
• Right to restriction: Request limitation of processing under certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent at any time without affecting prior lawful processing

To exercise any of these rights, contact us using the details provided in Section 1. We will respond within 30 days. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu) if you believe your rights have been violated.

10. Data Security

Expellingclear implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, access controls limiting data access to authorized personnel, regular security assessments, and secure storage practices for both digital and physical records.

11. Children's Privacy

Our wellness programs and website are designed for adult office workers and workplace professionals. We do not knowingly collect personal data from individuals under 16 years of age. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, programs, or legal requirements. The updated version will be posted on expellingclear.world with a revised date. We encourage you to review this page regularly. Material changes affecting how we process your data will be communicated through appropriate channels.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data processing practices, please contact Expellingclear at Purilas 10, 40100 Jyväskylä, Finland, call +358408474770, or use the contact form at expellingclear.world/contact.